mymuse-legal-docs

Privacy Policy for MuseVerse AI Girlfriend App

Last Updated: August 03, 2025

1. Who We Are

MyMuse (“we”, “our”, or “us”) is an AI companion application designed to provide personalized conversational experiences. We are committed to protecting your privacy and handling your personal information responsibly.

2. Information We Collect

Personal Information

• Name
• Email address
• Gender (optional)
• Profile avatar

Payment Information

• Processed securely through Google Play Billing
• We do not collect or store card details

App Activity

• Prompts and messages you send
• AI chat history
• Image generation requests
• Interaction logs for improving stability

Device Information

• Device model
• Operating system version
• Country/region for localization
• Crash logs and performance metrics

3. How We Use Your Information

We use your information to:

• Personalize your AI companion experience
• Generate accurate AI responses
• Handle subscriptions and payments
• Improve app performance and reliability
• Provide user support
• Maintain app safety and prevent abuse

We do not use your data for advertising profiling.

4. AI-Generated Content Disclosure

MyMuse uses machine learning models to generate responses. AI outputs may sometimes be incorrect, unpredictable, or fictional. Generated content should not be considered professional advice.

5. Sharing Your Data

We do not sell your data.

We only share necessary information with trusted service providers:

• Google Play Billing
• Firebase / Firestore
• Analytics tools (non-personalized)

All partners follow international privacy standards, including GDPR.

6. Data Security

We protect your data using:

• Encrypted data transfer (HTTPS)
• Secure Firebase authentication
• Strict internal access control
• Regular security checks

Your data is stored securely and never publicly exposed.

7. Data Retention

• Chat history is stored until you delete your account or request removal
• Diagnostic logs may be kept for up to 90 days
• Payment records follow Google Play’s retention rules

8. Your Rights

You may request:

• Data deletion
• Account deletion
• Correction of personal information
• Export of your data (where supported)

Requests are processed within 24–72 hours.

9. Delete Your Data

To delete your account and all stored data, send a request to: mymusehelp@gmail.com

Your data will be permanently removed from our servers.

10. Third-Party Services

MyMuse integrates with:

• Google Play Billing
• Google Firebase
• Google Firestore
• Cloud Functions
• Razorpay (if used in India)

Each service has its own privacy policy.

11. Children’s Privacy

MyMuse is intended for users aged 16 and above. We do not knowingly collect information from children under 16. If such data is found, it will be deleted immediately.

12. International Data Transfers

Your data may be stored or processed internationally through Firebase and other cloud services. All transfers comply with GDPR and global privacy regulations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If major changes occur, users will be notified in the app. The “Last Updated” date will always show the latest version.

14. Contact Us

For questions or concerns, contact us at: mymusehelp@gmail.com

We respond within 24–72 hours.

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